EMPLOYER GUIDES

How to Hire a Domestic Helper in Singapore (2026): A Step-by-Step Guide

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Planning to hire a domestic helper in Singapore? Learn how to check your eligibility, find a suitable helper, understand the costs and complete the required Ministry of Manpower (MOM) procedures โ€” whether you use an agency or hire directly.

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Hiring a migrant domestic worker (MDW), often called a maid or domestic helper, can support families with childcare, elderly care, cooking and household tasks. The hiring process involves more than choosing a candidate: employers must meet MOM's requirements and take responsibility for the helper's employment and well-being.

1. Check if You Are Eligible to Hire a Domestic Helper

Under MOM's employer requirements, you generally need to be at least 21 years old, not be an undischarged bankrupt and have the mental capacity to fulfil your employer responsibilities. MOM also considers your household's caregiving needs and financial ability to support the helper, including suitable accommodation.

First-time employer? You generally must complete the Employers' Orientation Programme (EOP) at least two working days before applying for the Work Permit.

Check the latest MOM employer eligibility requirements before proceeding.

2. Decide Between a Transfer Helper and a Helper from Overseas

Transfer helper in Singapore

A transfer helper already works in Singapore and is changing employers. You may be able to meet and interview her in person and discuss her previous local experience. Direct transfers require the current employer's consent and must follow MOM's transfer process.

Read our step-by-step guide to hiring a transfer helper or browse transfer helpers.

Helper recruited from overseas

Hiring from overseas involves arranging entry into Singapore and completing applicable pre-arrival and post-arrival requirements. A first-time helper must attend the Settling-in Programme (SIP) before she can begin work. Depending on the situation, medical examinations and other requirements also apply.

Compare candidates based on relevant experience, household needs, start date and the total costs involved rather than nationality alone.

3. Find, Shortlist and Interview Domestic Helpers

Start by listing the duties your household actually needs. For example, you may need support with an infant, school-age children, elderly family members, cooking or general housekeeping. A clear job description helps both you and the helper decide whether the arrangement is suitable.

01Define your needsList the main duties, working arrangements and expected start date.
02Review profilesLook for relevant experience, language ability and availability.
03Interview candidatesDiscuss past duties, expectations, salary and rest days.
04Agree on termsConfirm responsibilities and employment arrangements before applying.

Questions to ask during a helper interview

  • What were your main responsibilities in your previous household?
  • Have you cared for babies, children or elderly family members?
  • Which household tasks and dishes are you comfortable with?
  • What are your salary and rest-day expectations?
  • When would you be available to start?
  • Is there anything about the role or household that you would like to clarify?

Where possible, verify employment history and references. Be transparent about household expectations, sleeping arrangements and the helper's right to rest.

Looking for candidates? Explore domestic helper profiles on DirectHelpers. DirectHelpers is a marketplace that helps employers and helpers connect; it is not an employment agency.

4. Apply for the Domestic Helper Work Permit

Domestic helpers must have the appropriate valid Work Permit to work in Singapore. Employers can apply themselves or use an authorised employment agency.

  1. Check eligibility and obtain agreement. Ensure both employer and helper meet the relevant requirements. For a direct transfer, obtain the current employer's consent through MOM's process.
  2. Submit the application. Use MOM's Work Permit application service.
  3. Receive the outcome. If approved, follow the instructions in the in-principle approval (IPA).
  4. Complete required arrangements. These may include insurance, a security bond, medical checks and SIP, depending on the helper's circumstances.
  5. Get the permit issued. Follow MOM's issuance instructions before the helper begins employment.

For transfer cases, follow MOM's direct-transfer instructions and agree on the transfer date with the current employer.

5. Understand the Cost of Hiring a Domestic Helper in Singapore

Budget for both one-time hiring expenses and ongoing employment costs. The exact amount depends on the helper's circumstances and your household's eligibility for concessions.

CostWhat employers should know
Monthly salaryAgreed between employer and helper; MOM does not prescribe a general minimum qualifying salary for the MDW Work Permit.
Monthly levyCurrently S$300 for a first helper, S$450 for subsequent helpers or S$60 at the concessionary rate for eligible households.
Work Permit feesCurrently S$35 for application and S$35 for issuance.
Medical and personal accident insuranceMandatory employer-paid coverage meeting MOM's minimum requirements.
Security bondS$5,000 guarantee for a non-Malaysian helper; this is not ordinarily a S$5,000 cash fee.
Other expensesFood, suitable accommodation, medical care, applicable training, travel and other employment costs.

Check MOM's current levy rates and insurance requirements before making a financial commitment.

6. Prepare Your Home and Support Your Helper

Before your helper starts work, ensure all required permits and programmes have been completed. Prepare suitable accommodation, explain the household routine and agree on how to communicate about duties, safety and concerns.

  • Provide adequate food, acceptable accommodation and necessary medical care.
  • Explain emergency contacts, household equipment and safety precautions.
  • Discuss salary payment, rest days and employment expectations clearly.
  • Respect the Work Permit conditions: domestic helpers may only carry out permitted domestic work for their employer.
  • Allow time for adjustment and encourage respectful communication.

For official rules, see MOM's employment rules for domestic helpers.

Can You Hire a Domestic Helper Without a Maid Agency?

Yes. MOM allows eligible employers to apply for a domestic helper's Work Permit directly. An agency is not compulsory for every hire, although additional requirements may apply depending on the helper's nationality, country of origin and circumstances.

Direct hiring gives employers more involvement in selecting and communicating with candidates. However, the employer remains responsible for the application, employment conditions and legal obligations. Direct hiring does not automatically eliminate all costs.

Frequently Asked Questions

Can I hire a domestic helper directly in Singapore?

Yes. Eligible employers can apply for a helper's Work Permit themselves through MOM, subject to the applicable requirements.

Do first-time employers need to attend the EOP?

Generally, yes. First-time employers must complete the Employers' Orientation Programme before applying for the Work Permit, subject to MOM's applicable arrangements.

Is it easier to hire a transfer helper?

A transfer helper is already in Singapore, which may make interviews and local arrangements more convenient. However, the transfer still requires the current employer's consent and MOM's procedures.

How much is the monthly domestic helper levy?

MOM currently lists S$300 for a first helper, S$450 for subsequent helpers and S$60 for households eligible for the concessionary rate. Check MOM for changes and eligibility details.

Do domestic helpers need a Work Permit?

Yes. A migrant domestic worker must hold the appropriate valid Work Permit before starting employment in Singapore.

Is DirectHelpers a maid agency?

No. DirectHelpers is a marketplace where employers and helpers can discover and connect with each other. Employers are responsible for complying with the applicable MOM requirements.

Ready to Find a Domestic Helper?

Explore helper profiles based on your household needs and connect with candidates directly on DirectHelpers.

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Information note: This guide is for general information and reflects MOM guidance checked in October 2026. Requirements, rates and procedures can change. Always verify the latest rules on MOM's official website before hiring.

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